Privacy Policy

Bay Area Window Cleaner

Last Updated: April 3, 2026

This Privacy Policy describes how Bay Area Window Cleaner (“Company”, “we”, “us”) collects, uses, and protects your information when you use our services.

1) Information We Collect

We may collect the following types of information:

Personal Information:

Name
Phone number
Email address
Service address

Service Information:

Property details
Service history
Communication records

Technical Information:

Website usage data (if applicable)
IP address and browser information

2) How We Use Your Information

We use your information to:

Provide and manage our services
Schedule appointments and send reminders
Process payments
Communicate with you regarding your service
Send promotional offers and updates (if opted in)
Improve our services and customer experience
No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.

3) Text Messaging & A2P Compliance

By providing your phone number, you consent to receive SMS and MMS messages from Bay Area Window Cleaner, including appointment reminders, service updates, follow-ups, and promotional messages.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at (408) 599-4737 or info@bayareawindowcleaner.com.

We do not share, sell, or rent your phone number or personal information to third parties for marketing purposes.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC messaging requirements.

4) How We Share Information

We do not sell your personal information.

We may share your information only in the following situations:

With service providers who help us operate our business (e.g., payment processors, scheduling software)
When required by law or legal process
To protect our rights, safety, and property

5) Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

6) Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7) Your Rights & Choices

You have the right to:

Request access to your personal information
Request correction or deletion of your information
Opt out of marketing communications at any time

To make a request, contact us using the information below.

8) Third-Party Services

We may use third-party tools (such as scheduling software, CRM systems, or payment processors). These providers have their own privacy policies governing how they handle your information.

9) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10) Cookies & Tracking Technologies

We may use cookies, pixels, analytics tools, and similar tracking technologies on our website to understand website traffic, improve user experience, measure advertising performance, and support remarketing campaigns. These technologies may collect information such as browser type, device information, pages visited, time spent on pages, and referring website data. You can control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

11) Contact Information

Bay Area Window Cleaner
Phone: (408) 599-4737
Email: info@bayareawindowcleaner.com